One more test I did: I copied the sent items folder to a pst, moved the pst to my computer (XP sp3 with outlook 2003) and when I try to open the folder from the PST, my Outlook would freeze and crash. I tried to delete her sent item folder using MFCMAPI (in the hope the it will recreate a new folder) : right click the folder, selected delete folder, check the option 'hard deletion' and I getĬode: MAPI_W_PARTIAL_COMPLETION = 0x00040680įunction lpParentFolder->DeleteFolder( lpItemEID->cb, (LPENTRYID) lpItemEID->lpb, lpProgress ? (ULONG_PTR)m_hWnd : NULL, lpProgress, ulFlags) She did that, the folder is now empty but Outlook still crashes. I thought it was a messege in the folder that was corrupted so I asked the user to move the messages to a temp folder from OWA.

process works perfectly however when opened in the actual calendar it crashes Outlook. If user logs into OWA, she can access the 'sent items' folder no problem. Open your Applications folder and find Microsoft Outlook Hold down the CTRL key and then click on Microsoft Outlook to see the contextual menu and select Show. Open the outlook and select the folder in which you face issue.

Outlook hangs for 5 secondes and then crashes. Problem: My computer simply freezes if there's music playing, it will play the Finding where Outlook stores your mail and contacts is as easy as clicking. One user here has a problem when clicking on the 'sent items' folder.

Outlook crashes when opening folders